6f Example of a Staff Travel Survey

Attached is a sample of an initial staff travel survey. Whilst this document makes a useful template, it is important to note that some of the questions may not be relevant to you, depending on the nature of your organisation and exactly what you want your Travel Plan to address. The list of questions is not exhaustive.

For further information on conducting staff travel surveys, consultation and analysis see Section 2d: Staff Travel Survey, Section 2g: Setting Targets, Section 6a: Raising Awareness Through Discussion and Section 6c: Analysis and Feedback of the Survey.

Things to consider:

• Including a cover letter from senior management supporting and explaining the purpose of the survey
  
• Keeping the survey as short as you can, to encourage a better response rate
  
• Consider offering incentives for the return of completed forms
  
• Set a clear deadline for return of the completed forms
  
• How will the questionnaire be distributed and collected?
  
  

Notes on specific questions:

Questions A8-A10 may not be relevant, depending upon the working patterns of your organisation.

Question B13 asks how the respondent travels to work. There are several ways to ask this question. You can ask how the respondent travelled to work on THAT DAY. If this is the case, questionnaires should all be completed on that date, and you should allow very little time for employees to return them.

You can also ask the respondent how they travelled each day of THAT WEEK. This can be useful for picking up variations in employees’ travel to work. Remember to ask about the journey home as well – this is not always the same way that the respondent has travelled in!

Alternatively, you can ask how the respondent USUALLY travels. This tends to give a fairly general answer, but makes for easier analysis.
Section E is only relevant if your organisation either operates or wants to examine business travel.

Question E36 mentions several emerging working methods. Not all of these may be relevant to your organisation, or you may not want to implement them.

Raising Awareness
Establishing User Groups
Analysis & Feedback
The Use of Consultants
Travel Plans & Income Tax
Example Questionnaire
Example Registration Form